SmartServe Ontario Practice Exam

Must a mini-bar include non-alcoholic beverages?

1. Yes

2. No

3. Only if requested by customers

4. It depends on the location

The correct answer is: Yes

The inclusion of non-alcoholic beverages in a mini-bar is indeed generally expected, as it caters to all guests, including those who may not consume alcohol. Providing a selection of non-alcoholic options ensures that every guest has choices that suit their preferences. This inclusivity can enhance the overall guest experience, as it demonstrates consideration for diverse needs and promotes responsible consumption. Additionally, many establishments aim to provide a well-rounded service, leading them to stock both alcoholic and non-alcoholic beverages, thus increasing their appeal to a broader audience. This practice aligns with hospitality standards that prioritize guest satisfaction and safety.