SmartServe Ontario Practice Exam

What is the primary responsibility of the person listed on an SOP?

1. Managing employee shifts

2. Ensuring compliance with LLA rules

3. Collecting payments from customers

4. Training new staff

The correct answer is: Ensuring compliance with LLA rules

The primary responsibility of the person listed on a Standard Operating Procedure (SOP) is to ensure compliance with LLA (Liquor License Act) rules. This role typically involves understanding and enforcing the legal requirements related to the sale and service of alcohol, making certain that the establishment adheres to all necessary regulations to maintain its license and operate legally. This is crucial for safeguarding public health and safety, minimizing legal liabilities, and promoting responsible alcohol service. By focusing on LLA compliance, the person named in the SOP contributes to creating a safe environment for patrons and employees, while also protecting the business's interests. Other responsibilities, like managing shifts, collecting payments, or training staff, while important, are not the central focus of the compliance role under an SOP framework.