SmartServe Ontario Practice Exam

When is it appropriate for servers to stop serving alcohol?

1. When patrons request more drinks

2. When observing signs of intoxication

3. After determined serving hours

4. At the discretion of the owner

The correct answer is: When observing signs of intoxication

The appropriate time for servers to stop serving alcohol is when they observe signs of intoxication. This is critical for promoting responsible service and ensuring the safety of patrons and others. Recognizing signs of intoxication—such as slurred speech, impaired coordination, or overly aggressive behavior—is part of a server's responsibility to maintain a safe environment. Serving alcohol to someone who is already intoxicated could lead to dangerous situations, including accidents or health emergencies, and may also result in legal consequences for the establishment. While patrons may request more drinks, it is the server’s duty to assess their condition before fulfilling that request. Similarly, serving hours are indeed important, but they are fixed guidelines that don't account for individual patron behavior. Lastly, while the owner's discretion can play a role in policy-making, servers should prioritize the observed state of the patrons to ensure responsible alcohol service.